Privacy Policy

XM Prestige LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including WiFi installation, virus removal, system recovery, and related technical support.

1. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a quote, or inquire about our services. This information may include your name, email address, phone number, service address, and details about your technical support needs.

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage data.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and service requests.

  • Provide quotes and deliver requested technical services.

  • Communicate about appointments, updates, and support.

  • Improve our website, services, and customer experience.

  • Maintain website security and prevent fraudulent or unauthorized activity.

  • Comply with applicable legal obligations.

3. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve performance. You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

4. Sharing of Information

XM Prestige LLC does not sell your personal information. We may share information with trusted service providers who help us operate our website, communicate with customers, or deliver our services. We may also disclose information when required by law or when necessary to protect our rights, property, or safety.

5. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, provide our services, resolve disputes, maintain appropriate business records, and meet applicable legal requirements.

7. Third-Party Links and Services

Our website may contain links to third-party websites or services. These third parties maintain their own privacy policies and practices. XM Prestige LLC is not responsible for the privacy, security, or content of external websites.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information. You may also have the right to object to or restrict certain processing. To submit a privacy-related request, contact us using the information below.

9. Children’s Privacy

Our website and services are not specifically directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate authorization. If you believe a child has provided us with personal information, please contact us so we can review and address the matter.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

XM Prestige LLC

Email: info@xmprestige.com

Website: https://www.xmprestige.com